More five-star reviews. And you hear about the one-star before it lands.
Automated review requests that actually get answered, plus monitoring that catches an angry customer while you can still fix it.
Your happiest customers are silent. Your angriest one has a keyboard.
The customer who had a great experience walks out and never thinks about you again. The one who had a bad hour writes 400 words at midnight. That asymmetry is why so many genuinely good businesses have a mediocre star rating — and why the rating so often reflects one broken process, not the quality of the work.
A steady flow of reviews from the majority who were happy, and an early warning when someone isn't — while an apology and a fix can still change the outcome.
The actual method, not a black box.
You should understand what you're buying well enough to tell whether it's being done right — including by someone other than us.
We ask at the right moment
A review request sent three weeks later gets ignored. Sent an hour after a great experience, it gets answered. Timing is most of the game — more than the channel, and more than the wording.
We make it one tap
Straight to your Google review form. Every extra click cuts the response rate roughly in half.
We catch the bad one first
Monitoring across Google and the public places your industry actually talks — so a complaint reaches you before it reaches your next customer.
We help you reply like a human
Drafted responses that sound like an owner who cares, not a legal department. A well-handled one-star review sells better than a five-star one.
Exactly what lands in your hands.
Every item below is in the fixed-bid scope. If something you need isn't on this list, say so during the audit and we'll price it before you commit — not after.
- Automated email review requests, timed to the moment of satisfaction — live on day one
- SMS review requests, switched on once your carrier registration clears
- One-tap path to your Google review form
- Monitoring across Google and the public forums your industry lives on
- Alerts on negative sentiment within the hour
- Drafted, human-sounding response templates
- Reporting on rating trend and response rate
Businesses whose star rating doesn't match the quality of their work.
Here's what this looks like in the industries where this problem shows up most.
The hard ones about reviews & reputation engine.
If you've got a question that isn't here, ask it. We'd rather answer it now than have it kill the project later.
Can you filter out the bad reviews before they get posted?
No — and you should walk away from anyone who offers to. Review gating is against Google's policy and, since 2024, the FTC's rule on fake reviews carries real civil penalties. What we do is legitimate and works better anyway: ask everyone, catch problems early, and fix the thing that caused the complaint.
Will you write reviews for us?
Never. Fabricated reviews are illegal, they're detectable, and getting caught is far more expensive than a mediocre rating. Every review we help you get comes from a real customer who had a real experience.
How many more reviews should we realistically expect?
It depends entirely on your volume and how good the experience actually is, so we won't quote you a multiple we can't stand behind. What we can say is that the gap between businesses that ask systematically and businesses that don't is enormous — because most businesses never ask at all.
Find out what reviews & reputation engine would be worth to you.
The audit puts a dollar figure on it before you spend anything. If the number doesn't justify the build, we'll be the ones to tell you.
Written plan in 3 business days · No sales call · No obligation