A way for the caller you missed to keep going by text.
When you can't pick up, the caller hears a short greeting and can press a key to keep going by text. Some hang up first, so it won't catch every call.
A missed call is a booked job — for the next shop on the list.
You're under a hood, on a roof, or with a customer, and the phone rings out. That caller doesn't leave a voicemail. They hang up and dial the next shop, and by the time you're free the job is already booked somewhere else. You never even knew they called.
When you can't pick up, the caller hears a short greeting offering to keep going by text — press a key and one arrives: 'Sorry we missed you, this is [your shop], how can we help?' That's a text conversation instead of a customer lost to a competitor. They can tell you what they need on their own time, and you can answer when you get a minute. A missed call becomes a lead, not a dead end.
The actual method, not a black box.
You should understand what you're buying well enough to tell whether it's being done right — including by someone other than us.
The caller chooses it, with a keypress
When the call rings out, the caller hears a short greeting offering to keep going by text. If they press a key, they get one. That keypress is what makes texting them lawful — which is why there is no version of this that texts someone who simply hung up.
It sounds like your shop
A friendly message in your name, not a robotic auto-reply. It opens a real conversation the customer can pick up whenever they've got a moment.
You reply when you're free
The conversation waits for you. Finish the job, wipe your hands, and answer — the customer's already told you what they need, and you didn't have to stop working to catch them.
Nobody falls through the cracks
Every missed call turns into a text thread you can see and follow up on, instead of a number you'll never call back because you didn't know it rang.
Exactly what lands in your hands.
Every item below is part of your monthly plan. If something you need isn't on this list, say so during the audit and we'll tell you which plan covers it — before you commit, not after.
- A short greeting on unanswered calls — the caller presses a key to continue by text
- A friendly message in your shop's name, written with you
- A running list of missed calls turned into text conversations
- Reply from your phone whenever you get a minute
- Built-in opt-out, so it stays on the right side of the rules
Any shop that misses calls during the workday and loses the job because of it.
Here's what this looks like in the industries where this problem shows up most.
The hard ones about missed-call rescue.
If you've got a question that isn't here, ask it. We'd rather answer it now than have it kill the project later.
What if I'd rather call the person back myself?
You can — the text just makes sure they don't leave before you get the chance. It buys you the time to call back by telling the customer you saw them and you're coming, instead of leaving them to assume you're closed and dial the next shop.
Often built alongside
All servicesFind out what missed-call rescue would be worth to you.
The audit puts a dollar figure on it before you spend anything. If the number doesn't justify the build, we'll be the ones to tell you.
Written plan in 3 business days · No sales call · No obligation