Your care is excellent. Your reviews are about the front desk.
In practice after practice, the clinical work is outstanding and the online rating doesn't reflect it — because reviews aren't about the treatment. They're about the wait, the billing surprise, the phone that rang out, the front desk. Those are process problems, and process problems are fixable.
How many of these are true today?
If you're nodding at three or more, there is real money on the table — and the audit will tell you how much, before you spend anything.
Read your own one-star reviews and count how many are actually about the clinical care. Whatever number you get is your answer, not ours — and if it's low, that is very good news, because it means the problem is a process, not your medicine.
What we'd build for dental & health.
This is where we'd start, and why. The audit confirms it against your actual numbers before anyone commits to anything.
More five-star reviews — and you hear about the unhappy one first.
Asks every satisfied patient at the right moment, and warns you about an unhappy one while you can still fix it.
Be the shop that shows up when someone nearby searches.
Gets your Google profile and site found for the 'near me' searches that turn into new patients.
Customers book you online, day or night, without tying up the phone.
Answers hours, insurance, and appointment questions 24/7 and books patients while your front desk looks after the person in the chair.
See what's actually on the table for your dental & health.
We audit your site and send a written plan — the specific opportunities we found, what each one is worth in dollars, and what we'd build first. Free, and yours to keep either way.
Written plan in 3 business days · No sales call · No obligation